Last updated: August 2026
These Website Terms govern your use of dolphinmobilityscooters.co.uk. The website is operated by: Dolphin Homecare Limited. Company number: 06362312. 493 Warrington Road, Culcheth, Warrington, Cheshire, WA3 5QU. Dolphin Mobility Scooters is part of Dolphin Homecare Limited. By using this website, you agree to these Website Terms.
1. About this website
The Dolphin Mobility Scooters website provides information about mobility scooters and related services offered by Dolphin Homecare Limited. The website enables visitors to request information, request a brochure, make an enquiry and request or discuss a home demonstration. The website is not currently an ecommerce website, and submitting an enquiry or requesting a demonstration does not itself constitute a purchase.
2. Website information
We aim to ensure that information displayed on our website is clear, useful and reasonably accurate. Product specifications, images, colours, features, availability and other information may change from time to time. Images may be illustrative, and the appearance of products may vary according to specification, screen display or subsequent manufacturer changes. Where a particular feature or specification is important to you, please confirm it with us before making a purchase decision.
3. Prices
Where prices are displayed on the website, they are provided for general information and may be subject to change. The price applicable to any proposed purchase will be confirmed as part of the sales process before a customer agrees to purchase. Nothing on this website obliges Dolphin Homecare Limited to sell a particular product at an incorrectly displayed price.
4. Enquiries and brochure requests
When you submit an enquiry or brochure request, you are asking Dolphin Homecare Limited to contact you regarding your request. We may contact you by telephone and/or email to respond, provide relevant information and discuss whether a home demonstration would be appropriate. Submitting an enquiry does not create an obligation to purchase. Our handling of personal information is explained in our Privacy Policy.
5. Home demonstrations
Where available and appropriate, Dolphin may offer customers the opportunity to see or try mobility products during a home demonstration. Availability of demonstrations may depend upon location, product availability, staff availability and other practical considerations. Requesting a home demonstration through the website does not guarantee that a particular appointment, location or product will be available. Any appointment arrangements will be confirmed separately.
6. Purchasing a product
Any eventual purchase following an enquiry or home demonstration will be subject to the terms applicable to that transaction and any information or documentation supplied to the customer as part of the sales process. These Website Terms primarily govern use of this website and are not intended to replace statutory consumer rights or the contractual terms applicable to an eventual purchase. Nothing in these Website Terms excludes or restricts rights that cannot legally be excluded under UK consumer law.
7. Availability of the website
We aim to keep the website available and operating correctly, but we cannot guarantee uninterrupted or error-free access. We may change, suspend, update or withdraw parts of the website where reasonably necessary.
8. External links
Our website may contain links to websites or services operated by third parties. We are not responsible for the content, availability or privacy practices of independent third-party websites. A link does not necessarily mean that Dolphin Homecare Limited endorses all content available through that website.
9. Intellectual property
Unless otherwise stated, the website’s content, branding, text, graphics and other materials are owned by, licensed to, or used with permission by Dolphin Homecare Limited. You may view and use the website for your personal, non-commercial purposes. You must not reproduce, republish, commercially exploit or distribute substantial parts of the website without appropriate permission, except where permitted by law.
10. Acceptable use
You must not knowingly: misuse the website; attempt to gain unauthorised access to the website or associated systems; introduce malicious software or harmful code; use automated systems in a manner that places an unreasonable burden on the website; submit deliberately false or fraudulent enquiries; or use the website for unlawful purposes.
11. Liability
Nothing in these Website Terms excludes or limits liability where doing so would be unlawful. Subject to applicable law, Dolphin Homecare Limited is not responsible for losses arising solely from circumstances outside our reasonable control or from reliance upon website information that is clearly stated to be general or illustrative. These terms do not exclude or restrict liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.
12. Privacy and cookies
Our use of personal information is explained in our Privacy Policy. Our use of cookies and similar technologies is explained in our Cookie Policy. Visitors should read both documents alongside these Website Terms.
13. Changes to these terms
We may update these Website Terms periodically to reflect changes to the website, our services or applicable requirements. The latest version will be published on this page with an updated revision date where appropriate.
14. Governing law
These Website Terms are governed by the laws of England and Wales. Any dispute relating to these Website Terms will be subject to the jurisdiction of the courts applicable under the laws of England and Wales, subject always to any mandatory rights a consumer may have regarding where proceedings may be brought.
15. Contact
Questions about this website may be sent to: Dolphin Homecare Limited. Company number: 06362312. 493 Warrington Road, Culcheth, Warrington, Cheshire, WA3 5QU. Email: info@dolphinhomecare.co.uk